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Privacy Policy
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case UPS needs to contact you regarding the delivery. At no time does Josey Records have access to your credit card number.
We use third-party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.
Use of Cookies
Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:
- To identify you
- To customize our site for you
- To help improve navigation
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.
We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.
Phone Number Collection
When signing up for our rewards program, we collect your phone number as rewards are tied to your account by your phone number. We send SMS messages 3-4 times a year for special events, sales and promotions. We do not provide your phone number to a 3rd party and it is used for internal communications only. You are able to OPT OUT at any time.
How Our Program Works
Grab your exclusive gifts by being part of our loyalty program
Ways To Earn
Earn more points for different actions, and turn those points into awesome rewards.
Get more points by completing these missions
Ways To Redeem
Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.
Frequently Asked Questions
Find comprehensive answers to all your questions about our rewards program.
Yes! You earn points with every purchase you make at any Josey Records location and online at joseyrecords.com.
You essentially earn 5% towards future purchases with every purchase you make at any Josey Records location and online at joseyrecords.com. For each purchase you make, you earn 1 point for every dollar you spend. You can then redeem points at the rate of 20 points for $1 as a credit towards your purchase.
You can earn points by participating in various activities such as following us on Instagram, placing orders, and referring friends. Each activity provides a different number of points.
By following us on Instagram, you earn 40 points. Make sure to follow our official account at https://www.instagram.com/joseyrecords.
You can redeem your points for discounts on purchases or other rewards. Simply go to the 'Redeem' section on the loyalty page and select the reward you want.
Yes, some activities have limits on the number of points you can earn. For example, following us on Instagram can earn you points only once. But you will always earn points with purchases, both in-store at any Josey Recods location and online.
No, points cannot be redeemed for cash. They can only be used for discounts and rewards available within the loyalty program.
If you return an order, the points you earned from that purchase will be deducted from your account.
Yes, you can earn points by referring friends to our store. Both you and your friend will receive rewards when they make a purchase.
You can view your points balance and transaction history by logging into your account and visiting the 'Points History' section on the loyalty page.